You have just
come back from a holiday overseas. When you arrived back, you discovered that
the airline had lost your suitcase. Write to the Customer Relations department
of the airline. In your letter
- explain the situation
- describe the suitcase and its contents
- say what you want the airline to do
Write at least 150 words.
Dear
Sir/Madam,
I
am writing to you to complain about a situation that came to light on my
arrival at Sydney Airport yesterday on Flight AZ457ABC.
It
appears that my luggage has been misplaced between Fiji, where I was on
holiday, and Sydney. Although I understand that luggage can be lost or
re-directed, I would like to express my frustration that I was not officially
informed and was left waiting at the carousel for my luggage to arrive before
being informed of the loss. It took a total of three hours of waiting and
filling in forms before I was able to leave the airport.
There
were several items of value in the suitcase, not least a certain amount of
valuable jewellery and some expensive perfume. In addition, there were
clothes specifically bought for the holiday and certain souvenirs that are of
sentimental value, despite being of little monetary value. I enclose a list of
items lost, together with an estimate of their value, which I would like to be
used as a basis for compensation.
Please
contact me as soon as possible, so that we can arrange a satisfactory outcome.
My
email address is: aaaaaa@gmail.com
Yours
faithfully,
John Hohnson
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Task 2, Essays:
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Essays IELTS Topics 2014
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IELTS writing tips
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IELTS Writing: Articles
Stage, Suggested time (Total 40 minutes)
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Discussion essay - general information and example
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